Governance & Policies

Heritage & Hope is committed to responsible governance, transparency, inclusion and acting in the best interests of the communities we serve.

Governance

Board of Trustees

The Board provides strategic leadership, governance and financial oversight for Heritage & Hope.

The Board of Trustees works collectively to ensure Heritage & Hope fulfils its charitable objectives, remains financially sustainable and complies with the relevant legal and regulatory requirements that apply to our work.

Trustees are responsible for setting the organisation’s strategic direction, supporting the team that delivers our activities, and making sure that decisions are made in the best interests of the communities we serve.

Our Commitment

Our governance is built on the values that guide every part of Heritage & Hope’s work.

Inclusion

We create spaces where everyone feels welcome, valued and able to take part regardless of background or circumstance.

Respect

We treat all individuals, partners and communities with dignity, listening to different voices and perspectives.

Transparency

We are open about how we work, how decisions are made and how resources are used for the benefit of our community.

Integrity

We act honestly, ethically and consistently with the mission and values at the heart of Heritage & Hope.

Community participation

We encourage people to shape, lead and contribute to our work, ensuring activities reflect real community needs.

Responsible use of resources

We steward our time, funds, people and partnerships carefully so they deliver the greatest possible community benefit.

Policies

Policies & Procedures

Clear, accountable policies help us keep people safe, treat everyone fairly and manage information responsibly.